BIIDIT Privacy Policy

Effective Date: July 1, 2026
Last Updated: July 1, 2026

BIIDIT, Inc. (“ BIIDIT,” “ we,” “ us,” or “ our ”) provides software, marketplace, artificial intelligence, property intelligence, analytics, automation, communications, and related technology products and services. This Privacy Policy explains how we collect, use, disclose, retain, protect, and otherwise process information when individuals and organizations access or use the Platform.

This Privacy Policy is designed to support BIIDIT’s current products and its future evolution as an AI-powered property operating system. It is intended to remain durable as BIIDIT expands into additional AI features, enterprise products, APIs, property intelligence systems, analytics products, automation tools, integrations, commercial offerings, portfolio tools, and related services.

This Privacy Policy is BIIDIT’s sole public user-facing privacy and data-processing document.

Table of Contents

1. Scope and Relationship to the Terms

This Privacy Policy applies to personal information and other information BIIDIT collects, uses, discloses, retains, or otherwise processes in connection with:

•BIIDIT websites, mobile applications, web applications, software, and online services;
•the BIIDIT marketplace;
•Mike and other current or future BIIDIT AI systems, AI features, AI agents, automation systems, workflow engines, and related technologies;
•account creation, administration, verification, trust-and-safety, and support activities;
•payments, billing, subscriptions, lead programs, APIs, analytics, and commercial offerings;
•enterprise, portfolio, and business accounts;
•property intelligence, property records, Property Profiles, Digital Property Profiles, Digital Twins, Property Graphs, and related products and services;
•integrations, partner services, and future BIIDIT offerings.

This Privacy Policy does not apply to third-party websites, applications, services, devices, or products that are not controlled by BIIDIT, even if they are linked to, integrated with, or accessible through the Platform. Those third parties may have their own privacy notices, terms, and practices.

This Privacy Policy should be read together with the BIIDIT Terms of Service and any applicable product-specific, API, enterprise, subscription, or supplemental terms. The Terms of Service govern ownership and license rights relating to User Content, BIIDIT Technology, BIIDIT Knowledge Assets, AI Outputs, and Derived Intelligence. This Privacy Policy explains how BIIDIT processes information in connection with those concepts and does not replace or narrow the rights and obligations set forth in the Terms of Service.

2. Defined Terms

For purposes of this Privacy Policy:

Term

Meaning

AI Output

Any summary, classification, recommendation, transcript, translation, readiness assessment, metadata, tag, insight, score, prediction, signal, or other output generated or assisted by BIIDIT AI.

BIIDIT Knowledge Assets

BIIDIT-created or BIIDIT-derived intelligence, insights, classifications, labels, tags, metadata generated by BIIDIT, embeddings, taxonomies, ontologies, knowledge graphs, benchmarks, scores, rankings, recommendations, risk assessments, readiness assessments, fraud signals, trust-and-safety signals, quality signals, Marketplace Intelligence, Property Intelligence, contractor intelligence, cost intelligence, repair patterns, maintenance patterns, failure patterns, category intelligence, AI feedback signals, human-review signals, model-evaluation data, reinforcement-learning signals, training pipelines, analytics, reports, synthetic datasets, aggregated datasets, de-identified datasets, anonymized datasets, and other information, intelligence, or know-how generated, inferred, derived, compiled, structured, or learned by BIIDIT from operation of the Platform or other permitted sources, excluding users’ ownership of original User Content.

BIIDIT Technology

The Platform, software, APIs, interfaces, databases, compilations, workflows, AI systems, AI agents, prompts, prompt libraries, prompt chains, system instructions, reasoning pipelines, orchestration layers, model-routing logic, taxonomies, schemas, matching systems, readiness systems, fraud-detection systems, trust-and-safety systems, recommendation systems, analytics systems, and related technology and intellectual property owned or controlled by BIIDIT.

Contractor

A contractor, subcontractor, construction professional, service provider, business, or representative using the Platform in connection with construction, repair, maintenance, renovation, inspection, or related services.

Derived Intelligence

Information, inferences, analyses, correlations, predictions, patterns, signals, or insights generated, inferred, or learned by BIIDIT from User Content, Platform activity, other data sources, or BIIDIT systems.

Digital Property Profile / Digital Twin

A digital representation, record, model, or intelligence layer relating to a property, project, structure, system, component, history, condition, maintenance record, or related activity.

Homeowner

A property owner, occupant, homeowner, property representative, or other user seeking information, project organization, marketplace access, or contractor-related services through the Platform.

Marketplace Intelligence

Intelligence, analytics, scores, patterns, and insights relating to marketplace activity, supply and demand, bid behavior, review behavior, pricing trends, categories, user behavior, or market conditions.

Mike

BIIDIT’s current AI Project Advisor and any renamed, replaced, expanded, or successor AI system performing similar or related functions.

Personal Information

Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identified or reasonably identifiable individual, household, or device, as defined by applicable law.

Platform

BIIDIT’s websites, applications, marketplace, software, communications tools, AI features, APIs, analytics, property intelligence systems, enterprise products, integrations, and related products and services.

Property Graph

A structured set of relationships, associations, connections, or linked records regarding a property, project, system, component, service event, contractor, or related data.

Property Intelligence

Intelligence, insights, analytics, recommendations, histories, patterns, scores, predictions, maintenance signals, condition indicators, and related outputs relating to properties, projects, or property operations.

Property Profile

A record, profile, timeline, repository, graph, or other organized set of data, documents, media, intelligence, or history related to a property, project, or property-related activity.

User Content

The original content and information a user submits, uploads, posts, transmits, records, shares, or otherwise makes available through the Platform, including videos, photos, audio recordings, documents, contracts, permits, invoices, warranties, inspection reports, messages, bids, reviews, project information, property information, profile information, and similar materials.

For clarity:

•Users retain ownership of their original User Content, subject to the rights granted in the Terms of Service.
•BIIDIT Technology and BIIDIT Knowledge Assets are different from original User Content.
•AI Outputs and Derived Intelligence may be generated from User Content or other sources, but they are not the same as the user’s original upload.
•This Privacy Policy describes how BIIDIT processes information and does not create conflicting ownership or license rights.

3. Information We Collect

Depending on how you use the Platform, we may collect the following categories of information.

3.1 Account and Profile Information

We may collect:

•name;
•email address;
•phone number;
•mailing address;
•billing address;
•username and password credentials;
•account identifiers;
•authentication data;
•profile details;
•business name;
•business contact information;
•service areas;
•trade categories;
•communication preferences;
•marketing preferences;
•support preferences;
•subscription or membership information.

3.2 Homeowner, Project, and Property Information

We may collect information relating to projects, properties, and service needs, including:

•project descriptions;
•property descriptions;
•property characteristics;
•service needs;
•requested work categories;
•project timing;
•budget ranges;
•scheduling preferences;
•renovation or maintenance history;
•project readiness information;
•permit information;
•inspection information;
•contractor history;
•warranty information;
•invoice information;
•maintenance records;
•property timeline information;
•home document archives;
•property history information;
•property-system information;
•future property operating system data.

3.3 User Content

We may collect User Content, including:

•videos;
•photos;
•audio recordings;
•documents;
•contracts;
•permits;
•invoices;
•warranties;
•inspection reports;
•drawings or plans submitted by users;
•messages;
•bids;
•reviews;
•text submissions;
•notes;
•attachments;
•media metadata;
•other content users upload or share through the Platform.

3.4 Contractor and Business Information

We may collect information relating to Contractors and businesses, including:

•business name and entity information;
•owner, officer, employee, representative, or agent information;
•service categories;
•service areas;
•licenses;
•registrations;
•certifications;
•insurance information;
•bonding information;
•policy acknowledgments;
•account verification information;
•Contractor Activation information;
•bids, pricing, or availability information;
•employee or subcontractor-related information submitted through the Platform;
•portfolio information;
•business documentation.

3.5 Communications and Interaction Data

We may collect information from communications on or through the Platform, including:

•in-app messages;
•masked or controlled communications;
•emails;
•SMS or text message interactions;
•customer support communications;
•notifications;
•call or message metadata where applicable;
•communication preferences;
•support tickets;
•moderation records;
•dispute-related communications.

3.6 AI-Related Information

We may collect, generate, or process AI-related information, including:

•AI inputs;
•AI Outputs;
•project summaries;
•project classifications;
•follow-up questions;
•readiness assessments;
•transcriptions;
•translations;
•extracted information;
•extracted metadata;
•tags;
•labels;
•embeddings;
•scores;
•rankings;
•recommendations;
•quality signals;
•moderation signals;
•fraud signals;
•trust-and-safety signals;
•evaluation data;
•human-review notes;
•feedback signals;
•model-improvement data;
•reinforcement-learning or similar learning signals;
•testing and benchmarking data;
•knowledge graph relationships;
•Property Graph relationships;
•Property Intelligence;
•Marketplace Intelligence;
•Derived Intelligence.

3.7 Device, Usage, and Technical Information

We may collect:

•IP address;
•device identifiers;
•browser type;
•operating system;
•application version;
•mobile device data;
•language settings;
•time zone;
•approximate location;
•geolocation derived from IP or device settings where permitted;
•referrer URLs;
•clickstream data;
•interaction data;
•page views;
•session data;
•log data;
•crash data;
•diagnostics;
•network information;
•cookies and similar identifier data;
•security and fraud indicators.

3.8 Verification, Compliance, and Safety Information

We may collect information for verification, compliance, trust, and safety purposes, including:

•identity information;
•business verification information;
•license verification information;
•insurance verification information;
•email verification;
•phone verification;
•compliance records;
•sanctions or watchlist screening information where permitted;
•fraud-prevention data;
•abuse reports;
•safety reports;
•account status information;
•policy violation information;
•dispute records.

3.9 Payment, Billing, and Transaction Information

We may collect or receive:

•payment method information;
•billing information;
•subscription records;
•lead-fee records;
•transaction histories;
•invoices;
•receipts;
•tax information;
•refunds;
•chargebacks;
•payment disputes;
•billing contacts;
•payment authorization records.

Payment card data may be processed by payment processors and other service providers acting on our behalf or independently, depending on the payment method and feature.

3.10 Enterprise, Portfolio, and Organizational Information

If you use the Platform through a business, enterprise, property portfolio, or organizational account, we may collect:

•organization name;
•administrator details;
•user roles;
•permissions;
•property portfolio information;
•organizational billing information;
•enterprise configurations;
•API credentials;
•audit logs;
•workspace or team usage information;
•analytics associated with the organization.

3.11 Third-Party and Public-Source Data

We may collect or receive information from third parties and public sources, including:

•verification providers;
•payment processors;
•identity providers;
•analytics providers;
•cloud and infrastructure providers;
•communications vendors;
•fraud-prevention vendors;
•property-data providers;
•insurance-related partners;
•financing-related partners;
•data licensors;
•public records;
•government records;
•business partners;
•enterprise customers;
•other users.

3.12 Sensitive or Special Categories of Information

Some User Content or property-related information may include information that may be considered sensitive under applicable law, such as:

•precise location data;
•financial information;
•government-issued identifiers;
•insurance-related information;
•information about a residence;
•media containing voices, faces, interiors, or other personal details.

Users should avoid uploading unnecessary sensitive information unless it is relevant to the feature or service being used or requested by BIIDIT.

3.13 Mobile App Permissions and Device Access

When you use the BIIDIT mobile application, the app may request permission to access certain device features. The following permissions may be requested:

•Camera — to capture project videos and photos directly within the app;
•Microphone — to record audio when capturing video walkthroughs of your project;
•Photo Library / Storage — to select and upload existing photos and videos from your device;
•Notifications — to send you project updates, bid notifications, and message alerts;
•Network / Internet — to connect to BIIDIT servers, upload media, and sync your account.

Permissions are only requested when needed for a specific feature. You may decline any permission request, but some features may not function without it. You can manage or revoke permissions at any time through your device settings.

4. Sources of Information

We collect information from the following sources:

•directly from you;
•automatically from your device or browser;
•from your use of the Platform;
•from your communications with us or other users;
•from Homeowners, Contractors, enterprises, administrators, and other users;
•from service providers and vendors;
•from public records and public sources;
•from partners and integrations;
•from insurance, financing, utility, IoT, or property-data partners where applicable;
•from fraud-prevention and verification sources;
•from BIIDIT AI systems and human review processes;
•from future Platform features, integrations, connected systems, or device ecosystems.

5. How We Use Information

We may use information for the following business and commercial purposes, subject to applicable law.

5.1 Providing and Operating the Platform

We use information to:

•provide, operate, maintain, and support the Platform;
•create and manage accounts;
•authenticate users;
•enable project intake and publishing;
•enable Contractor review and preliminary bidding;
•support homeowner-contractor interactions;
•facilitate Contractor Activation;
•enable contact-release controls;
•support enterprise and portfolio accounts;
•provide customer service and support.

5.2 AI Processing and Product Functionality

We use information to:

•analyze User Content and other inputs;
•generate AI Outputs;
•power Mike and other current or future BIIDIT AI features;
•organize project information;
•produce classifications, summaries, follow-up questions, recommendations, or readiness assessments;
•power Property Intelligence, Marketplace Intelligence, and future AI systems;
•improve the usefulness, quality, performance, and safety of BIIDIT AI.

5.3 Product Development and Improvement

We use information to:

•improve the Platform;
•improve BIIDIT Technology;
•improve BIIDIT Knowledge Assets;
•test, evaluate, and benchmark products and systems;
•develop new features and services;
•develop future AI products, enterprise tools, analytics, property operating system features, and integrations;
•support quality assurance, debugging, troubleshooting, and product optimization.

5.4 Trust, Safety, Verification, and Fraud Prevention

We use information to:

•verify identity, business information, licenses, insurance, and other eligibility information;
•detect, prevent, investigate, and respond to fake projects, fake Contractors, fake Homeowners, identity fraud, license fraud, payment fraud, bid manipulation, review manipulation, spam, abuse, circumvention, and security threats;
•monitor for prohibited conduct;
•support moderation and enforcement;
•protect users, BIIDIT, and the marketplace;
•support trust-and-safety systems, risk assessments, and compliance workflows.

5.5 Communications

We use information to:

•send transactional communications;
•send service announcements;
•send support messages;
•send verification codes and security alerts;
•send legal notices and policy updates;
•send marketing communications where permitted;
•manage communication preferences;
•monitor, filter, block, or redact communications where permitted to enforce contact-release rules, anti-circumvention rules, and Platform integrity.

5.6 Payments and Commercial Operations

We use information to:

•process payments and billing;
•manage subscriptions, memberships, lead fees, and other paid features;
•administer refunds and chargebacks;
•support pricing, finance, and accounting functions;
•manage taxes and reporting obligations;
•enforce payment-related terms.

5.7 Analytics, Advertising, and Marketing

We use information to:

•analyze usage and performance;
•evaluate campaigns and user acquisition;
•improve user experience;
•support advertising, attribution, and measurement;
•personalize marketing where permitted;
•support featured placement, promotional products, or future commercial tools.

5.8 Legal, Compliance, and Corporate Purposes

We use information to:

•comply with legal obligations;
•respond to legal process and lawful requests;
•enforce our Terms and policies;
•resolve disputes;
•protect legal rights;
•defend claims;
•preserve evidence;
•support audits, internal controls, and corporate governance;
•support corporate transactions.

5.9 Future Evolution

We use information to support BIIDIT’s ongoing evolution, including future products and services relating to:

•Property Intelligence;
•property operating systems;
•AI assistants and AI agents;
•predictive maintenance;
•analytics and benchmarking;
•enterprise dashboards;
•licensed intelligence products;
•APIs and developer tools;
•insurance-related products;
•financing-related products;
•commercial and portfolio solutions;
•property records and timelines;
•Digital Property Profiles, Digital Twins, and Property Graphs;
•IoT integrations;
•automation systems;
•other current or future technologies, services, and offerings.

The rights and permissions described in this Privacy Policy extend to such future products and services to the maximum extent permitted by applicable law.

6. AI Processing, Mike, and Future AI Systems

6.1 General AI Processing

Mike and other BIIDIT AI systems may process:

•videos;
•photos;
•audio recordings;
•documents;
•contracts;
•permits;
•invoices;
•warranties;
•inspection reports;
•messages;
•bids;
•reviews;
•property information;
•project information;
•account information;
•technical and interaction data;
•other inputs provided through or in connection with the Platform.

6.2 AI Functions

BIIDIT AI may be used to:

•generate project summaries;
•identify categories or subcategories;
•create follow-up questions;
•assess readiness;
•extract metadata;
•generate transcriptions or translations;
•identify patterns and signals;
•support matching and ranking;
•improve fraud detection;
•support trust and safety;
•produce insights, recommendations, or analytics;
•support future Property Intelligence and automation features;
•develop and improve BIIDIT Knowledge Assets.

6.3 Current and Future AI Systems

BIIDIT may use current or future AI systems, including AI agents, automation systems, model orchestration systems, classification systems, scoring systems, and other technologies. These may be operated using:

•BIIDIT-developed models;
•third-party models;
•open-source models;
•hosted models;
•self-hosted models;
•fine-tuned models;
•specialized models;
•human-assisted systems;
•rule-based systems;
•combinations of the above.

BIIDIT may select, combine, replace, route among, modify, or discontinue AI providers, technical architectures, or AI methods at any time.

6.4 Model Training, Testing, Validation, Evaluation, and Improvement

Subject to this Privacy Policy, the Terms of Service, and applicable law, BIIDIT may use information and User Content to:

•train, test, validate, benchmark, and evaluate models;
•improve model quality, safety, and utility;
•improve prompts, workflows, taxonomies, reasoning pipelines, and orchestration;
•create and refine training, evaluation, and benchmark datasets;
•support reinforcement-learning or similar improvement methods;
•improve BIIDIT Knowledge Assets;
•develop future products and services.

6.5 Human Review

We may use human review, including by employees, contractors, vendors, or service providers acting on our behalf, to:

•operate and support the Platform;
•review flagged content or signals;
•improve model performance;
•improve trust and safety;
•evaluate outputs;
•investigate fraud, abuse, or policy violations;
•assist with quality assurance and training.

6.6 Feedback Loops and Learning Signals

We may collect and use user feedback, corrections, confirmations, rejections, outcomes, edits, support interactions, moderation decisions, and other signals to improve BIIDIT AI, BIIDIT Technology, BIIDIT Knowledge Assets, and future products and services.

6.7 AI Outputs and Accuracy

AI Outputs may be incomplete, inaccurate, outdated, probabilistic, or based on incomplete, low-quality, conflicting, or misleading inputs. This Privacy Policy explains how BIIDIT processes information in connection with AI. Rights regarding the use of User Content, AI Outputs, BIIDIT Technology, and BIIDIT Knowledge Assets are governed by the Terms of Service.

7. BIIDIT Technology, BIIDIT Knowledge Assets, and AI Outputs

This Privacy Policy describes BIIDIT’s processing of information and should not be read to alter the ownership and license framework in the Terms of Service.

As described in the Terms of Service:

•users retain ownership of original User Content;
•BIIDIT receives broad rights to process User Content, subject to the Privacy Policy and applicable law;
•BIIDIT owns BIIDIT Technology;
•BIIDIT owns or otherwise retains all legally protectable rights in BIIDIT Knowledge Assets, excluding users’ ownership of original User Content;
•AI Outputs, Derived Intelligence, metadata, classifications, embeddings, Property Intelligence, Marketplace Intelligence, and related system-level materials may be generated from User Content or other sources but are not the same as the user’s original upload.

BIIDIT may process information relating to BIIDIT Technology, BIIDIT Knowledge Assets, AI Outputs, Derived Intelligence, Property Profiles, Digital Property Profiles, Digital Twins, Property Graphs, Property Intelligence, Marketplace Intelligence, contractor intelligence, cost intelligence, and related assets for the purposes described in this Privacy Policy and the Terms of Service.

8. Cookies, Pixels, SDKs, Analytics, Advertising, and Similar Technologies

8.1 Technologies We Use

We and our vendors may use:

•cookies;
•local storage;
•pixels;
•web beacons;
•tags;
•SDKs;
•mobile advertising identifiers;
•device identifiers;
•session-replay or interaction tools where permitted;
•analytics tools;
•similar technologies.

8.2 Purposes

We may use these technologies to:

•operate and secure the Platform;
•remember preferences;
•keep users signed in;
•authenticate users;
•enable core features;
•measure performance;
•understand usage;
•detect fraud and abuse;
•improve security;
•support debugging and diagnostics;
•personalize experiences;
•support analytics and product improvement;
•support marketing, attribution, and campaign measurement;
•support advertising and future commercial tools where permitted.

8.3 Your Choices

Depending on your device, browser, location, and applicable law, you may be able to:

•manage cookies through browser settings;
•reset or manage device identifiers;
•opt out of certain cookies or trackers through consent tools;
•manage email or marketing preferences;
•use Platform-level settings where available.

If you disable certain technologies, some features may not function properly.

8.4 Do Not Track and Similar Signals

The Platform may not respond to all “Do Not Track” or similar browser signals except as required by applicable law.

9. How We Disclose Information

We may disclose information as described below.

9.1 With Other Users

We may disclose information to other users as part of the Platform, including:

•project information to eligible Contractors;
•Contractor profiles, bids, reviews, ratings, and related information to Homeowners;
•communications between users;
•contact information after applicable Platform requirements are satisfied;
•other information necessary to operate marketplace and related features.

9.2 With Service Providers and Vendors

We may disclose information to vendors and service providers that help us:

•host and operate the Platform;
•provide cloud infrastructure;
•provide AI functionality;
•provide analytics;
•provide communications and notifications;
•verify identity, licenses, or insurance;
•process payments;
•detect fraud;
•moderate content;
•provide security services;
•provide customer support;
•develop, improve, and test products.

9.3 With AI, Cloud, and Infrastructure Providers

We may disclose information to current or future AI, cloud, computing, storage, database, infrastructure, orchestration, and other technical providers as needed to operate, improve, secure, evaluate, and develop BIIDIT Technology, BIIDIT Knowledge Assets, and Platform features.

9.4 With Verification, Trust, and Safety Partners

We may disclose information to identity providers, verification providers, screening providers, fraud-prevention vendors, trust-and-safety partners, and similar providers to support verification, Contractor Activation, risk management, enforcement, fraud detection, abuse prevention, and security.

9.5 With Payment Providers

We may disclose information to payment processors, financial institutions, billing vendors, tax providers, chargeback services, and related providers to support payments, subscriptions, lead fees, refunds, accounting, tax compliance, and billing operations.

9.6 With Insurance, Financing, Property-Data, and Other Partners

If BIIDIT offers integrations, optional services, partner products, or future offerings involving insurance, financing, property history, Property Intelligence, analytics, IoT, automation, licensing, commercial tools, or related services, we may disclose information as needed to provide, support, improve, or commercialize those services, subject to applicable law and additional disclosures where appropriate.

9.7 With Enterprise, Portfolio, and Organizational Customers

If you use the Platform through an organization, enterprise, portfolio, property manager, or business account, we may disclose information to authorized administrators, representatives, and affiliated users within that account, subject to the organization’s settings, BIIDIT’s policies, and applicable law.

9.8 For Legal, Safety, and Compliance Purposes

We may disclose information:

•to comply with law, regulation, subpoena, court order, or other legal process;
•to respond to lawful requests from public authorities;
•to enforce our Terms, policies, or contracts;
•to investigate disputes or violations;
•to protect users, BIIDIT, the Platform, or the public;
•to detect, prevent, or respond to fraud, abuse, circumvention, security incidents, or illegal activity;
•to preserve evidence or exercise legal rights.

9.9 Business Transfers

We may disclose or transfer information in connection with:

•a merger;
•acquisition;
•financing;
•reorganization;
•bankruptcy;
•receivership;
•sale of assets;
•sale of equity;
•divestiture;
•strategic investment;
•transfer of all or part of our business.

9.10 At Your Direction or With Your Consent

We may disclose information where you direct us to do so or where you consent.

10. Enterprise, Portfolio, and Organizational Accounts

BIIDIT may offer business, enterprise, portfolio, commercial, insurer, lender, property-manager, contractor-network, or organizational accounts.

If you use the Platform through such an account:

•administrators or authorized representatives may be able to access, manage, monitor, export, or control account information, User Content, property records, analytics, billing information, and user permissions;
•the organization may control user roles, access levels, account settings, and data retention settings where available;
•BIIDIT may rely on instructions from authorized administrators;
•BIIDIT is not responsible for disputes between an organization and its users, employees, Contractors, property owners, tenants, or other affiliated persons regarding access, ownership, or use of organizational data, except as required by law.

Enterprise and portfolio features may involve additional data processing, audit trails, permissioning, analytics, integrations, and governance tools.

11. Verification, Fraud Prevention, Trust and Safety

BIIDIT may use automated systems, AI, machine learning, human review, vendor tools, public sources, and other methods to support trust, safety, and marketplace integrity.

11.1 Verification

We may collect and use information to verify:

•identity;
•business existence;
•licensing status;
•insurance status;
•account ownership;
•payment methods;
•email or phone authenticity;
•eligibility for certain features or products.

Verification is limited and may be incomplete, temporary, or subject to change.

11.2 Fraud and Abuse Prevention

We may collect, use, combine, and analyze information to detect, prevent, investigate, and respond to:

•fake projects;
•fake Contractors;
•fake Homeowners;
•account takeovers;
•spam;
•review manipulation;
•bid manipulation;
•circumvention;
•payment fraud;
•identity fraud;
•license fraud;
•policy violations;
•cybersecurity threats;
•illegal activity;
•other abuse or risk.

11.3 Enforcement

We may use trust-and-safety signals and related information to:

•review or moderate content;
•block or redact communications;
•suppress or prioritize projects, bids, or accounts;
•restrict features;
•limit contact release;
•suspend or terminate access;
•investigate disputes and claims;
•support legal compliance and risk management.

12. Payments, Billing, and Financial Data

If you purchase or use paid features, subscriptions, lead programs, analytics, enterprise products, APIs, or other paid services, we may process information relating to payment and billing.

We may use and disclose payment and billing information to:

•process transactions;
•confirm payments;
•administer subscriptions and renewals;
•calculate and collect fees and taxes;
•issue invoices and receipts;
•support refunds and chargebacks;
•detect payment fraud;
•maintain accounting records;
•support audits and legal compliance.

BIIDIT may not store full payment card data in all cases. Payment processors and financial service providers may collect and process payment data under their own terms and privacy policies.

13. APIs, Integrations, and Developer Features

If BIIDIT offers APIs, integrations, webhooks, analytics exports, developer tools, or similar features, we may collect and process information including:

•API credentials;
•access logs;
•request and response metadata;
•usage statistics;
•authentication data;
•error logs;
•integration settings;
•enterprise account information;
•data flowing through integrated services.

We may use this information to:

•provide and secure developer features;
•monitor usage and enforce rate limits;
•prevent abuse and unauthorized access;
•improve products;
•support billing and analytics;
•develop future developer and enterprise offerings.

Use of APIs and integrations may also be subject to additional product-specific terms.

14. Future Property, Device, and Data Sources

Depending on the features users choose to use, integrations enabled, permissions granted, enterprise configurations, or data sources made available to BIIDIT, we may collect or receive information from current and future property-related or connected sources, including:

•smart-home systems;
•IoT devices;
•connected appliances;
•sensors;
•meters;
•cameras;
•building systems;
•energy systems;
•utility systems;
•drones;
•aerial imagery;
•satellite imagery;
•robotics;
•public infrastructure;
•environmental data;
•weather data;
•mapping data;
•public records;
•third-party property-data providers;
•enterprise systems;
•contractor systems;
•insurer systems;
•lender systems;
•warranty systems;
•other current or future connected or data-generating technologies.

We may use and combine such information for the purposes described in this Privacy Policy, subject to applicable law, permissions, provider terms, and our contractual obligations.

15. De-Identified, Anonymized, Aggregated, Synthetic, and Derived Data

15.1 Creation and Use

To the extent permitted by law, BIIDIT may create, use, retain, disclose, license, commercialize, and otherwise exploit:

•de-identified data;
•anonymized data;
•aggregated data;
•synthetic data;
•Derived Intelligence;
•BIIDIT Knowledge Assets.

These may be created from User Content, Platform activity, AI processing, enterprise usage, public records, partner data, IoT or device data, and other permitted sources.

15.2 Purposes

We may use these data types to:

•operate and improve the Platform;
•develop and improve BIIDIT Technology and AI systems;
•evaluate and benchmark products;
•create analytics and reports;
•support fraud prevention and safety;
•create Property Intelligence and Marketplace Intelligence;
•support commercial products, dashboards, APIs, reports, and licensed intelligence products;
•support future BIIDIT products and services.

15.3 Levels of De-Identification or Aggregation

De-identification, anonymization, or aggregation may occur at various levels, including:

•user level;
•project level;
•property level;
•contractor level;
•category level;
•geographic level;
•market level;
•portfolio level;
•enterprise level;
•other levels BIIDIT determines appropriate.

15.4 Re-Identification Restrictions

Where permitted by law, users may not attempt to re-identify, reverse engineer, link, combine, or associate de-identified, anonymized, aggregated, or synthetic data with any identifiable individual, household, property, device, Contractor, or business except as expressly authorized by BIIDIT or permitted by law.

15.5 Privacy Commitments

When data remains Personal Information under applicable law, BIIDIT will continue to handle it in accordance with this Privacy Policy and applicable law, regardless of whether it is used in AI systems, BIIDIT Knowledge Assets, or related products.

16. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, the Terms of Service, and applicable law.

16.1 Retention Factors

Retention periods may depend on:

•the nature of the information;
•the feature or product involved;
•the relationship with the user;
•legal and regulatory requirements;
•trust-and-safety needs;
•fraud-prevention needs;
•security needs;
•dispute or litigation status;
•enterprise or contractual obligations;
•backup and disaster-recovery needs;
•product-development needs;
•AI evaluation and improvement needs;
•legitimate business purposes.

16.2 Examples of Retention Purposes

We may retain information to:

•provide and operate the Platform;
•maintain accounts and subscriptions;
•support marketplace functions;
•support property records and Property Intelligence;
•improve BIIDIT Technology and BIIDIT Knowledge Assets;
•train, test, validate, benchmark, and improve AI systems;
•maintain backups and archives;
•preserve audit logs;
•support legal holds;
•investigate fraud or abuse;
•resolve disputes;
•enforce agreements;
•comply with tax, accounting, and legal obligations;
•defend legal claims;
•support safety, security, and integrity.

16.3 Evidence Preservation and Legal Holds

Notwithstanding any deletion, correction, objection, restriction, account-deactivation, or account-deletion request, BIIDIT may retain, preserve, restrict alteration of, suspend deletion of, or maintain copies of information where BIIDIT determines that retention is reasonably necessary or appropriate for actual or anticipated litigation, arbitration, mediation, insurance claims, warranty claims, payment disputes, chargebacks, fraud investigations, safety investigations, security investigations, regulatory inquiries, audits, subpoenas, legal process, law-enforcement requests, government requests, preservation notices, legal holds, enforcement of agreements, protection of rights, or defense of legal claims.

16.4 De-Identified and Derived Data

We may retain de-identified, anonymized, aggregated, synthetic, and derived data for as long as permitted by law.

17. Account Deletion and Content Removal

You may request account deletion or deactivation as described on the Platform.

17.1 Effect of Deletion or Deactivation

Deleting or deactivating an account may not result in deletion of all information. For example:

•communications may remain in other users’ accounts;
•project records may remain in marketplace or audit systems;
•property records may continue to exist;
•Digital Property Profiles, Digital Twins, Property Graphs, and related Property Intelligence may continue to exist where permitted by law;
•enterprise records may remain subject to organizational control;
•backups and archives may retain copies for a period of time;
•information may remain in legal, accounting, fraud-prevention, security, or compliance systems;
•BIIDIT Knowledge Assets, de-identified data, anonymized data, aggregated data, synthetic data, and Derived Intelligence may continue to exist where permitted by law.

17.2 Retention After Deletion

BIIDIT may retain information after account deletion or deactivation where permitted or required by law, including for:

•legal compliance;
•fraud prevention;
•security;
•tax and accounting;
•audit requirements;
•trust and safety;
•dispute resolution;
•enforcement;
•backups and archives;
•AI evaluation and improvement;
•product development;
•enterprise obligations;
•protection of rights.

18. Security and Cybersecurity Incidents

BIIDIT uses reasonable administrative, technical, physical, and organizational safeguards designed to protect information.

18.1 Security Measures

Our security measures may include, as appropriate:

•access controls;
•authentication measures;
•encryption or hashing where appropriate;
•logging and monitoring;
•incident detection and response;
•vendor management;
•role-based permissions;
•environment controls;
•backup and recovery mechanisms;
•other security practices.

18.2 Limitations

No platform, device, network, transmission method, storage method, AI system, API, or security measure is completely secure. We cannot guarantee absolute security.

18.3 User Responsibilities

Users are responsible for:

•safeguarding their credentials;
•controlling access to their devices;
•promptly notifying BIIDIT of suspected unauthorized access;
•using the Platform responsibly and lawfully.

18.4 Security Incidents

BIIDIT may investigate, contain, remediate, notify, preserve records, cooperate with authorities, and take other appropriate actions regarding cybersecurity incidents, ransomware events, malware events, credential compromises, vulnerabilities, unauthorized access, data-integrity issues, cloud failures, infrastructure outages, provider failures, API failures, operational emergencies, and other security or reliability events, as required by law or as BIIDIT determines appropriate.

19. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have certain rights and choices regarding your information.

19.1 Possible Rights

These may include rights to request:

•access to certain personal information;
•correction of inaccurate personal information;
•deletion of eligible personal information;
•portability of certain personal information;
•restriction of certain processing;
•objection to certain processing;
•withdrawal of consent where processing is based on consent;
•opt out of certain targeted advertising, sales, or sharing as defined by applicable law;
•opt out of certain profiling or automated decision-making where required by law;
•review or appeal of a denial of a privacy request.

19.2 Limitations

We may deny, limit, or fulfill requests in part where permitted by law, including where necessary to:

•verify identity or authority;
•protect security and integrity;
•prevent fraud;
•comply with law;
•preserve legal claims or defenses;
•maintain records;
•protect other users’ rights;
•honor enterprise account controls;
•retain de-identified or aggregated data;
•preserve BIIDIT Knowledge Assets or non-personal information;
•protect trade secrets or confidential information.

19.3 Verification

We may take steps to verify your identity and your authority to make a request. We may request additional information for verification.

19.4 Authorized Agents

Where permitted by law, an authorized agent may submit requests on your behalf, subject to verification of both the agent’s authority and your identity.

19.5 Appeals

Where required by law, you may appeal a denied privacy request using the appeal method identified in our response or by contacting us through the contact information below.

19.6 Marketing Choices

You may opt out of certain marketing communications by using the unsubscribe mechanism in the communication or by adjusting your account settings where available. Even if you opt out of marketing communications, we may still send transactional, service, security, or legal communications.

20. U.S. State Privacy Disclosures

This section provides additional disclosures for residents of U.S. states that provide privacy rights under applicable law.

20.1 Categories of Personal Information Collected

In the preceding 12 months, depending on your use of the Platform, we may have collected the categories described in Section 3, including:

•identifiers;
•contact information;
•account information;
•commercial information;
•project and property information;
•communications;
•internet or network activity information;
•device and technical information;
•geolocation data;
•audio, electronic, visual, or similar information;
•professional or employment-related information;
•verification and compliance information;
•payment and billing information;
•inferences and Derived Intelligence.

20.2 Categories of Sources

We may collect information from the sources described in Section 4.

20.3 Business and Commercial Purposes

We may use information for the purposes described in Section 5.

20.4 Categories of Recipients

We may disclose information to the categories of recipients described in Section 9.

20.5 Sales, Sharing, and Targeted Advertising

Depending on applicable law, some disclosures involving advertising, analytics, or partner relationships may be considered a “sale,” “sharing,” or use for “targeted advertising.” BIIDIT does not sell Personal Information for money in the ordinary sense of the term. However, where applicable law uses broader definitions, users may have the right to opt out of certain disclosures or processing.

If BIIDIT offers a state-law-specific opt-out method, we will provide it through the Platform or another appropriate mechanism.

20.6 Sensitive Personal Information

To the extent we collect or process sensitive personal information as defined by applicable law, we do so for the purposes described in this Privacy Policy, including to provide requested services, maintain security, perform verification, operate the Platform, and comply with law.

20.7 Data Minimization and Purpose Limitation

Where required by law, BIIDIT will use and retain Personal Information as reasonably necessary and proportionate for the purposes disclosed in this Privacy Policy or as otherwise permitted by law.

20.8 Non-Discrimination

BIIDIT will not discriminate against you for exercising privacy rights in a manner prohibited by applicable law, although certain features or services may depend on the availability of certain information.

21. International Transfers

BIIDIT is based in the United States, and we and our service providers may process, store, access, or transfer information in the United States and other countries.

These countries may have data protection laws that differ from those in your jurisdiction. Where required by law, BIIDIT will use appropriate safeguards for international transfers.

By using the Platform, you understand that your information may be transferred to and processed in jurisdictions outside your place of residence, subject to this Privacy Policy and applicable law.

22. Children’s Privacy

The Platform is not intended for individuals under 18 years of age, and BIIDIT does not knowingly collect Personal Information directly from children under 18 through the Platform.

If we learn that we have collected Personal Information directly from a child under 18 without appropriate authorization, we may delete, restrict, or deactivate the relevant account or information, subject to legal, security, fraud-prevention, dispute-resolution, or other retention needs permitted by law.

If you believe a child has provided information to BIIDIT in violation of this policy, please contact us.

23. Changes to This Privacy Policy

BIIDIT may update this Privacy Policy from time to time.

When we make changes, we will update the Last Updated date above and may provide additional notice where required by law or where we determine appropriate. Changes become effective when posted unless otherwise stated.

To the maximum extent permitted by law, the data-processing rights and permissions described in this Privacy Policy apply to BIIDIT’s current and future products, services, technologies, interfaces, deployment methods, integrations, business models, and technical architectures, unless a more specific privacy notice or consent requirement applies.

If applicable law requires consent for a particular change or processing activity, BIIDIT will seek consent as required.

24. Contact Information

If you have privacy questions, wish to submit a privacy request, or wish to appeal a privacy-related decision where applicable, you may contact BIIDIT using the privacy contact information published on the Platform.

When contacting us, please provide enough information for us to:

•understand the nature of your request;
•verify your identity;
•verify your authority to act for another person or business where applicable;
•locate relevant records.

If applicable law provides you with the right to appeal a denied request, you may submit your appeal through the method identified in our response or through the privacy contact channel made available by BIIDIT.